What is Pega CRM? PEGA Systems is a US based software company founded in 1983. The company has products that help you build strong, long and profitable relationships with your customers and view CRM. Built on core BPM capabilities from the same company, the PEGA Customer Process Manager (CPM) is designed with dedicated industry models, financial processes and relationships, healthcare and insurance. Detecting and analyzing customer behavior and suggestion offers the best action and for this purpose is Target, it records customer conversations in different channels and predicts their behavior which things are suitable for? PEGA CRM is suitable for business companies in all industries. How to install software? Pega CRM is web-based and can work on the cloud. It also works on standard Windows and Linux by default. How is the software support? Software support is provided through email exchanges with software support, software help, with members of the software support team, and phone calls with the software support section. How is the software tutorial done? Software training is delivered through Face-To-Face Training, Online Education, through numerous educational videos, by studying educational documents and through webinars. Software features include email marketing, interaction tracking, internal chat integration, customer management, mobile access, quotes and estimates, reporting, analytics, segmentation, your own service portal, and domain management.