Our CRM service2022-09-05T15:19:00+02:00

Take innovative steps in Client Relationship Management

INDEPENDENT SUPPORT ON CRM SELECTION

Our services help you with fact-based decision making around your investment in a new CRM solution

In both retail and wholesale, the quality and accessibility of your customer data are decisive for your business success. That's always been the case. But now, with the great leaps forward in digitization, data science and Ecommerce, real-time insight into your customer relations is more urgent than ever. Has your current CRM system grown with the groundbreaking technological innovations of the last decade? Probably not.
From analysis to advice and purchase guidance

 

Sometimes upgrading and expanding existing Customer Relationship Management software is the answer. But that can lead to complicated system integrations. In that case, investing in the new generation CRM software is often a better choice. Not only do you get more quality and clout with it, 'starting over' often also turns out to be more cost-effective. CRM.solutions performs an expert and independent analysis for you to identify your best options.
Inventory and product comparison

 

But then the crucial question arises. Which CRM solution do I choose to be up-to-date now and in the future? Which functionalities add value to my business? Will I have enough flexibility and permanent support to not be faced with another important investment choice in a few years' time? CRM.solutions brings together the complete international range of CRM software. Compare, make your own shortlist, and let our experts advise you.
Implementation support

The services of our CRM.solutions community go one important step further. We not only help you with up-to-date information and independent advice, but also with the next stages of the selection and purchase process. Our experts offer support during contract negotiations and are ready to guide the implementation process in the right direction. From A to Z – with the expertise and market insight of CRM.solutions you take steps that yield profit.
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Analysis/second opinion

Our experts examine your existing CRM environment and issue independent advice based on their analysis. Your business and market form the central starting point. Customized advice is based on knowledge of Ecommerce, IT and best cases.

Product comparison/(pre)selection

The primary and unique service of CRM.solutions is to provide an up-to-date overview and additional information. This allows you to make your own product comparisons, based on your program of requirements. Experts are ready to help you with the (pre)selection.

Purchase and implementation support

Regardless of the vendor formula you choose, CRM.solutions provides pragmatic guidance during negotiations. We know the market, we know the suppliers. And we have the required Ecommerce/IT expertise for implementation support.

The latest generation of CRM systems takes the level and efficiency of Customer Relationship Management to the next level
Ensure your business of the ultimate choice and get maximum value from your customer base

Expert and independent

The CRM.solutions community consists of experienced business analysts and Ecommerce/IT experts who are daily involved in the consultancy and implementation practice of software and tools that help to optimize the customer experience and customer loyalty. They sign up for expert and independent tailor-made advice and reliable services. Read more about CRM.solutions.
The ultimate goal: personalizing the customer journey.
Base: a central, integrated CRM system.
Organize the customer journey with 360⁰ customer profiles. Let the identity and behavior of your customers determine relevant, personal communication and offers. Put your customers first!

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Independent information about Customer Relationship Management tools

Fair & transparent

All suppliers on CRM.solutions turn into free mention. For research and maintenance we ask suppliers for a voluntary contribution for additional content options. In all overviews we mention both paying and non-paying suppliers, so that you can always make an independent 100% comparison.

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