The right choice and proper implementation are key!
USE OUR KNOWLEDGE AND FREE SELECTION TOOL
Our services help you with fact-based decision-making.
In both retail and wholesale, the quality and accessibility of your customer data determines success for your business. This has always been true. But now, with the great leaps forward in digitalisation, AI & data science and Ecommerce, real-time insight into your customer relations is more urgent than ever. Has your current CRM system grown with the groundbreaking technological innovations of the last decade?
IT Manager
Sometimes upgrading and extending existing Customer Relationship Management software is the solution. But that can lead to complicated system integrations. In that case, investing in the new generation CRM software is often a better choice. Not only does it give you more quality and power, often 'starting from scratch' is also more cost-effective.
CRM Manager
But then the crucial question arises. Which CRM solution do I choose to be up-to-date now and in the future? Which functionalities add value to my CRM strategy? Do I get enough flexibility so that my team can use all the features quickly and without help from the IT department? Compare, make your own shortlist, and get advice from our community members if necessary.
(online) Marketing Manager
How does a CRM solution fit into your landscape of all your other Marketing tools? Where will you store all the customer data? Data Warehouse, UDS, Customer Data Platform? Is your ideal CRM system an execution tool or is it the core of your approach? There are many choices. Try our selection tool and check what you need.
Assessment
Your comprehensive scan of specific needs and system requirements is the basis for an independent choice. You test your insight into systems, functionalities and commercial possibilities against the information on this website and in our selection tool.
(Pre) selection
The primary and unique service of CRM.solutions is to provide an up-to-date overview and supply additional information. This allows you to make your own product comparisons based on your programme of requirements.
Contract check
Final analysis of selected solutions, price comparisons and contract negotiation support. Our community can help you with this.
The latest generation of systems takes the efficiency of CRM to the next level.
Ensure your business of the ultimate choice and get maximum value from your customer base
Expert and independent
The CRM.solutions community consists of experienced business analysts and Ecommerce/IT experts who are involved daily in the consulting and implementation practice of software and tools that help optimise customer experience and customer loyalty. They sign up for expert and independent advice.
The ultimate goal: personalising the customer journey.
Basis: a central, integrated CRM system.
Organize the customer journey with 360⁰ customer profiles. Let the identity and behavior of your customers determine relevant, personal communication and offers. Put your customers first!
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