Hybrid.Chat is a hybrid Human + Chatbot platform that proactively communicates with your customers 24/7, directly from SLACK, MATTERMOST or any other messaging platform, making your business always available and customer friendly. Human agents can manage chat conversations at any time using the messengers they already use.
Build engaging chatbots to automate your conversations using simple spreadsheets. All it takes is your internet and knowledge of Excel.
Hybrid.Chat is the best option for businesses that want to generate leads from their existing traffic and need to interact with customers and provide a better experience, or for local businesses that can't chat 24x7. This software is web-based SaaS and has the ability to run in the cloud, it can also be installed and run on smartphones with Android operating system, iPad tablets and iPhone mobile phones.
Hybrid.Chat support twenty-four hours a day, seven days a week via
They chat with the employees of the software support department. Users learn how to work with this software through in-person and online training services. The user can also learn more about working with the software by reading the educational documents that come with the software.
Hybrid.Chat has a free trial version that the user can use to test the software and, if satisfied, purchase the full version.
Software features include: out-of-the-box responses, customizable branding, geographic targeting, mobile access, offline forms, active chat, reporting and analytics, third-party integration, transfer and routing, and website visitor tracking.
Always surprise your customers with Livechat's enhanced chatbots on Hybrid.Chat. Generate more customers. Communicate with customers on your website, Facebook, WhatsApp, SMS and more. Create a chatbot using simple Excel without programming. Customize a pre-built chatbot template or create your own. Talk to your website visitors and phone contacts via Slack or Mattermost. You don't need to install new programs and your team can work together too.