Conversational Cloud's messaging and conversation AI platform empowers more than 18,000 brands to design, manage and optimize customer conversations, improving marketing, sales and customer service. Features a low-code chatbot building studio and conversation management workspace that unifies agent-bot interactions across the world's most popular messaging channels (web, in-app, SMS, Apple Business Chat, WhatsApp, Facebook, etc.).
Conversational Cloud is perfect for businesses of all sizes looking to transform the way they communicate with their customers to increase sales and improve customer service through web chat, SMS, Apple Business Chat, WhatsApp and more. This software is web-based SaaS and can run in the cloud. Also can be installed and run on
There are smart mobile phones with Android operating system, iPad tablets and iPhone mobile phones.
Conversational Cloud support twenty-four hours a day, seven days a week by calling the support staff, the software help department, chatting with the support staff, the FAQ section, asking questions in the email exchange forum with the soft support department The request is made. The training of working with this software is provided to the users through online training services. Also, the user can learn more about working with the software by reading the educational documents provided with the software, participating in educational webinars, and watching educational videos.
Conversational Cloud has a free trial version that the user can use to test the software and, if satisfied, purchase the full version. The features of the software include: Activity dashboard, artificial intelligence and machine learning, alerts and notifications, canned responses, chatbots, customer churn management, codeless development, communication management, community management, customer segmentation, customizable branding, customizable reports, dashboards, feedback management, and geographic targeting.
Additional features of Conversational Cloud include: engagement tracking, knowledge management, live chat, mobile access, multi-channel data collection, natural language processing, negative feedback management, offline form, pre-configured bot, analytics Predictive, active chat, reporting and analytics, screen sharing, sentiment analysis, social media integration, survey and survey management, text analytics, third-party integration, website visitor transfer and routing, and tracking.
Meet Conversational Cloud, your artificial intelligence conversational platform.
Build a closer relationship with your customers and get meaningful results from one place.