Enterprise Bot (EB) Live Chat helps you connect with customers across multiple channels in one window. Smart browsing allows agents to switch from channel to channel and have an integrated experience while interacting with customers. With EB Live Chat, you can engage with customers as soon as they visit a website or app and resolve issues immediately. Personalize experiences for your customers in real time.
Suitable for large companies around the world, in various industries such as transportation, finance and insurance.
The Enterprise Bot software is web-based and can work on the cloud. It can also be installed on personal computers with MAC operating system, personal computers with Windows operating system, Chromebook desktop, personal computers with Linux operating system. To be.
Software support 24 hours a day, seven days a week by calling the support staff, the software help section, chat with the support staff, ask FAQs, ask questions in the forum and exchange emails with the Face Support department Software. takes.
Education of the Enterprise Bot software for users is done through face-to-face and online education services. The user can also learn more about how to work with the software by studying the educational documents together with the software and participating in educational webinars and watching educational videos. Software features include: Agent Interface, Artificial Intelligence/Machine Learning, Alerts/Resonance, Appointment Scheduling, Added Analytics, Auto-Dial, Auto-Replies, Automatic Routing, Turnkey Replies, Chatbot, Wireless Development, Content management, textbook, textbook, textbook, textbook, textbook, textbook , customer service analysis and customer support.