Voice-based CRM that helps productivity is an integrated real-time, easy-to-use IVR platform.

Smart voice-based CRM contributes to greater productivity. Twics Tawk can prepare your business today and tomorrow. Connect your team and data in one view, one platform, from any device so everyone knows what their updates are! Twics Tawk introduces a new supplier workflow system.

Integrated Customer Support: Unlike general purpose digital assistants that cater to a wide range of consumer interests, Twics Tawk specializes in training support, sales personality and business terminology.

Determining the customer's actual position: Ensures the highest degree of accuracy by combining knowledge about the user, their preferences, and past conversation history for better understanding.

Our CRM solution quickly detects incoming calls and notifies you with an incoming call in the agent dashboard. Our system will be relatively faster and more accurate in retrieving and displaying customer data.

Simply click to call and talk and then change the call to another contact. Our Voice CRM calling with integrated audience management allows you to fly through prospects and make more contacts in customers. With voice overlay you don't slow down and the phone doesn't interfere, CRM data is available to you and you can simply click call and sell.

Reporting is done in different ways in CRM. CRM Reporting also has advanced call reporting features and system-wide activity and audit reports. If this isn't enough, you can use our custom reporting tool, which will help you design great print reports.