What is CustomerFirst? It is a support management system and help desk with bug tracking, email integration, time tracking and more, and enables timely response to customer needs by integrating customer email needs or complaints into a database with easy-to-use (something older) and allows employees to easily see trends and needs. The software fixes bugs and other customer issues with software development, tracking issues and inconsistencies. Identifies and allows us to stay in touch with the customer until issues are resolved
And in fact, the software has provided many tools to improve the level of our company in terms of customer service. Software time tracking feature is very useful for cost management, customer and user accounts. What language does the software support? The software supports English and the software is easy to implement and the software is cost effective compared to the benefits. How is the software installed? This software can be installed on a computer with Windows operating system, but cannot be installed on a mobile phone. How is the software supported? Support is provided through a dealer. Does the software offer a free version? No, the software does not have a free version and does not offer a free trial
What parts does the software have? The software has alerts, call center management, email management, internal chat integration, knowledge base management, contract management and workflow configuration