What is Office24by7?
Use incredible tools to effectively grow your business. Manage contacts, filter your customers, increase closing rates and generate huge revenue for your business. Automate your business so you don't miss any opportunity to increase sales. With Office24BY7 CRM software, effectively organize and prioritize your tasks, improve customer interactions, build better customer relationships, and thus deliver a seamless customer experience.
Small and medium businesses to large companies can use this customer relationship management software to run better business operations.
This software is web based and has the ability to work on the cloud
It can also be installed on Android operating system mobile phones, iPad tablets and mobile phones.
Software support is done by calling the support staff, the Software Help section, FAQ section, asking questions in the forum and exchanging emails with the Software Support department.
This software is taught to users through online education services
The user can also watch training videos on how to work with the software.
This software has a free trial version that the user can use to test with the software and, if satisfied, purchase the full version.
Software Sections: Business Interface, Alerts/Reset, Auto-Dial,
Automatic Routing, Automatic Call Distribution, Hybrid Call Center, Calendar / Reminder System, Call Management, Call Log, Call Monitoring, Call Recording,
Call Routing, Call Scripting, Callback Scheduling, Campaign Management, Collaboration Tools, PC Phone Integration, Contact Management, Document Storage, Email Management, File Transfer, Inbound Call Center, Internal Chat Integration, IVR/Speech Recognition Knowledge Base Management, Customer Production,
CONCENCE COMPONCECTION, HANDHELD DIALING, MOBILE ACCESS, Multiple Scripts, Outgoing Call Center, Performance Criteria, Phone Key Input, Predictive Dialing, Leading Dial, Quality Management, Queue Management, Real-time Chat, Recording, Reporting/Analysis, Segmentation, Social Media Integration, Poll/Poll Management , polls and feedback, task management, telemarketing, text-to-speech, speech customization, voicemail and workflow management.