Kapture CRM is a business automation platform for customer service and sales. This software, with the support of omnichannel, improves the basic and simple information of using a simple interface and shortens the response time.
Other features of this software include automatic ticket allocation, interaction date, call recording, customer role and licenses and reports. In addition, the software is fully adjustable with the company's revenue.
Kapture CRM has its own chat portal based on artificial intelligence that helps to build lasting relationships with customers.
Due to its features, this software can be used by hotel business, retail, e-commerce, real estate, travel, healthcare, professional services, as well as large corporations.
What is the installation of the software? In addition to the web version in Windows and Mac, the software is also available on Android and iOS. Users can interact with the software support section and announce their point of view from the conventional questions section and communicate with the live and live dealer support section and chat room. Facial and online training is done and users can complete their training through webinars and tutorials and tutorial videos. Does the software offer a free version? Yes, the software has free trial version and also provides users if they can download the software.