With InConcert Marketing Automation & CRM, you gain control of the entire business process, from contact to after sales, with the option to integrate your marketing plan and business pipeline into one platform. Deliver a seamless experience across all channels and touchpoints with interactions enhanced with AI, bots, and speech analytics. Optimize your efforts through low-code automation that allows you to invest effectively in your digital campaigns and guide your customers every step of the way.
InConcert Marketing Automation & CRM is the best software for BPO, Banking, Insurance, Telecom, Retail or Utilities. This software is based on SaaS web and can run in the cloud but does not have a version that can be installed on PCs and mobile phones. Software support is provided twenty-four hours a day, seven days a week.
The training of working with "InConcert Marketing Automation & CRM" is given to the users through personal training services. Also, the user can learn more about working with the software by participating in educational webinars. This software has a free trial version that the user can use to test the software and, if satisfied, buy the original version.
InConcert Marketing Automation & CRM features include: campaign management, email marketing, customer qualification, marketing automation, mobile access, sales funnel management, segmentation and social media integration. With digital and traditional marketing capabilities, through CRM and case solution, collected from all touchpoints and all stages of the customer journey.
Add value to your customer journey at every touchpoint across chat, email, phone, WhatsApp and other channels. With InConcert Marketing Automation & CRM you sell more, provide better service and reduce operational costs. Get all the tools, channels, and apps you need to succeed in your contact center. Get the power, monetization and integration of marketing and sales processes. Optimize your workforce and improve your customer experience. Experience reducing costs and increasing results with artificial intelligence with this software. Discover the richness in the words of your customers.