F-RevoCRM is cloud-based open source software (OSS) that enables Japanese professionals in every field and caliber to centrally manage customer relationship management (CRM) data. It comes in Japanese only with unlimited user accounts and predefined functions for marketing, sales, customer support, billing and project management reports.
F-RevoCRM users can also add custom tools for other customer touchpoints and interface with other CRM systems thanks to the open source design. The software developers also provide an introductory support service, followed by help in developing add-ons and help desk services. It is a cloud-based open source customer relationship management tool and support service package for the Japanese market.
F-RevoCRM is web-based SaaS and can run in the cloud, but does not have a version that can be installed on PCs and mobile phones. Software support is provided through the help section of the software, chatting with the support staff and email exchange with the software support department. Teach its users how to work with this software
The study of educational documents provided along with the software has been completed.
F-RevoCRM has a free version that the user can use to test the software and, if satisfied, buy the full version. This integrated CRM manages customer touch points such as marketing, sales and support.
All information about you can be collected in F-RevoCRM. By managing the information used by each department with a focus on customer information, the basic customer information is always up-to-date and the activity status of each department can be viewed in real time, so that the ability to offer suggestions to customers is greatly expanded . Because information can be shared between managers and other departments, the situation is immediately transparent and a faster response to detailed advice and customer information.
Telephone information and customers visiting the exhibition can also in
F-RevoCRM must be managed. In addition, requests from the company's home page are automatically registered in F-Revo CRM.
New and existing customers can be managed in the showroom and managing the status of each showroom prevents subsequent removals.
It is also possible to link with MA tools and to recruit new customers more effectively.