Conductor CRM is a web-based sales automation (SFA) and customer relationship management (CRM) tool developed in Japanese for domestic online retailers and call center operations. Available only in Japanese, the software can automatically extract customer information from contact lists and emails using artificial intelligence technology.
Conductor CRM analyzes and scores customer sentiment based on this data and previous interactions. The system prioritizes customer contact and sales activities and alerts support staff to urgent issues. Users can set it up after connecting to their mailbox. Once published, it generates analysis results and allows staff to visualize the state of customer communication through a web page.
Conductor CRM is a web-based SFA and CRM tool for Japanese online retailers and call centers. This software is based on SaaS web and can run in the cloud, but does not have a version that can be installed on PCs and mobile phones. Software support is done through the help section of the software, chatting with the support staff and exchanging emails with the software support department.
The training of working with Conductor CRM for its users is done by studying the educational documents that come along with the software. A simple CRM where artificial intelligence visualizes customers and improves sales performance. Automatic extraction of customer list and contact details from emails, you can always be updated with the latest information. At any time, you can refer back to past information and remove omissions in sales activity.
Conductor CRM's artificial intelligence visualizes the communication and sentiment analysis of customers' emotional values. Alerts are displayed every day to contact customers so that sales activities can be prioritized. AI collects and updates information automatically. Sellers are relieved of cumbersome system inputs.
Conductor CRM artificial intelligence starts the analysis by simply setting the mailbox. The result of the analysis is automatically generated on a simple web page, so the sellers are not affected.