It is a CRM solution with sales tracking, marketing automation, inventory management and supplier management. Designed to meet the needs of any business of any size, Black Ice CRM provides offline campaign management and a simple overview of each customer. In which environment is the software installed? This software is web-based and can run in the cloud, but does not have a version that can be installed on PCs and mobile phones. Black Ice CRM support is available 24 hours a day, seven days a week by calling the support desk, software help section, chat with the support desk, Q&A section, questions in the email exchange forum with the software support section. catch. This software has a free trial version that the user can test using the software and purchase the full version if he is satisfied. Black Ice CRM features include: API, Calendar and Reminder System, Email Marketing, Forecasting, Customer Management, Customer Qualification, Marketing Automation, Quotes and Estimates, and Reporting and Analytics. Advantages: You can access the system from anywhere, all offices can see the same information and work more productively. Searching in Black Ice CRM is very fast and flexible, and the ability to quickly filter data is a huge plus. A CRM to grow your business in the UK and Europe with 24/7 monitoring and backup.