Chikyu is a Japanese-only sales management tool that aims to improve sales performance for companies operating in every business sector, including manufacturers, IT service providers, brokerage houses and consultancies across Japan. This SFA tool helps salespeople quickly complete data entry tasks, set rules, and perform analysis using a dashboard full of charts and other eye-catching visuals.
In addition to the ability to manage business cards, tasks, customers, and processes, Chikyu can create charts, track activities, set permissions, and perform business reporting tasks. The tool integrates with Gmail, Google Maps, calendars, and inbound marketing automation (MA) tools. It is an exclusive Japanese SFA tool used by Japanese companies in various sectors including IT, real estate and manufacturing. Chikyu is web-based SaaS and has the ability to run in the cloud, but it doesn't have a version that can be installed on PCs and mobile phones. Software support is provided through the help section of the software, chatting with the support staff and email exchange with the software support department. Users learn how to work with this software by studying the educational documents that come with the software and by participating in educational webinars.
Chikyu software has a free trial version that the user can use to test the software and if satisfied, purchase the full version.
Japan's only chat-based web service platform that can drive marketing and customer support at the same time.
With Chikyu it is possible to visualize all the behavior of visiting users and provide online customer service tailored to the needs of each individual. With just one software, you can prepare chats such as "FAQ bot", "manned chat" and "EFO chat", which are essential for customer service on the website.
With Chikyu, you can amplify the content you want to see, such as campaigns and coupon information. Because leads can be separated based on the location and characteristics of the visiting user, it also leads to an improved customer experience.