Ambassador Relations Tool is a customer relationship management software tool (CRM). This tool was developed by [Konfactory] for the Japanese market. This tool allows customer-related companies to collect customer data. It also helps to record customer interactions on the dashboard. Dashboards that are customizable, industry specific, and have centralized management.
Ambassador Relations Tool also has a variety of marketing automation (MA) tools. These tools include open website surveys, industry-specific email survey templates, and customer experience surveys. These tools measure NPS data. RFM analysis tools show purchase history. Customers can be ranked and grouped using the RFM tool. There are also options to focus on customers with positive interactions. These customers can be chosen as brand ambassadors.
Ambassador Relations Tool is a CRM solution for Japanese companies in the hospitality, retail, real estate and other customer-facing areas. This software is web-based SaaS and can run in the cloud. But this software does not have a version that can be installed on personal computers and mobile phones. Software support is provided through the software help section, chat with support staff and email exchange with the software support section.
The Ambassador Relations Tool is taught to users by reading the training documents that come with the software. With this tool you can easily centralize customer-centric information, negotiation history and response. Data items can be freely customized. This adjustment is made based on the types of customer data in different industries. An effective approach to retaining active customers is through various marketing measures, such as: on-site pop-up questionnaires and automated guides for custom campaigns. The Ambassador Relationship Tool makes it easy to send customer satisfaction survey emails with a template for any industry.
The Stepmail tool automatically sends customer-specific actions in scenario settings. Keeping regular emails with questionnaires to measure NPS with only elements that are ambassadors will attract customers. Effective ambassador marketing does exist. RFM's analysis of customer purchase history and usage behavior is automatically grouped into 6 reviews. You can take actions based on any rank. Working with the Ambassador Relations Tool is safe and easy.