What is Direct Lync Direct Lync is a software platform for small businesses looking to improve their sales and marketing, but not seeking the powerful features and functions of Enterprise Software. With Customer Relations Management software, you can empower your teams to build and strengthen stronger relationships with potential and existing customers, close more contracts at the highest price, and reach their target audience faster. This software is web-based and has the ability to work on the cloud, but does not have a version that can be installed on a computer and phone. Teaching this software to users is done through online training. Also, by participating in the relevant educational webinars and studying the educational documents provided with the software, you can master how to work with the software. This software has a free trial version that the user can use to experience working with the software and if you are satisfied with the full version to buy. Software sections include: AB testing, calendar and reminder system, can spam compliance, contact management, email marketing, image libraries, internal chat integration, customer production, customizability, list management, marketing automation, optimized emails, mail schedules, reports and analytics , segmentation, social media integration, social media monitoring, subscriber management, task management, template management, text editing, video support, and website management.