What is a caller? CallTaker is an affordable and state-of-the-art cloud-based business management software platform that helps you connect, stay connected and connect with your business and customers more efficiently and easily than ever before. Specify your services. Record calls, make requests, assign, assign tasks, run reports, and dispatch technicians. All this and much more is possible with this software. CallTaker is the right business tool you are looking for. Call Taker is perfect for fleet managers, IT help desks, call centers and much more. What environment is the software installed on? This software is on the web and has the ability to work in the cloud, but does not have a version that can be installed on a computer or phone. How does the CallTaker support work? Software support is via chat with the support unit. The training of the software is done by studying the educational documents that come with the software. This software has a free trial version that the user can use to work with the software and if he is satisfied with the full version, he can buy it. CallTaker components include: alerts and notifications, call center management, customer relationship management, document storage, email management, internal chat integration, queue management, segmentation, self-service portal, vendor management, and workflow management. This software has simple configuration options.