What is Office24by7?
Use incredible tools to effectively grow your business. Manage contacts, filter your customers, increase closing rates and generate huge revenue for your business. Automate your business so you don't miss any opportunity to increase sales. With Office24BY7 CRM software, effectively organize and prioritize your tasks, improve customer interactions, build better customer relationships, and thus deliver a seamless customer experience.
Small and medium businesses for large companies can use this customer relationship management software to run better business operations.
This software is web-based and has the ability to work on the cloud
It can also be installed on mobile phones with Android operating system, iPad tablets and iPhone mobile phones.
Software support is done by calling the support staff, software help section, FAQ section, asking questions in the forum and exchanging emails with the software support department.
This software is taught to users through online education services
The user can also watch training videos on how to work with the software.
This software has a free trial version that the user can use to test with the software and, if satisfied, purchase the full version.
Software Sections: Control Interface, Alerts/Reset, Auto-dial,
Automatic Routing, Automatic Call Distribution, Hybrid Call Center, Calendar / Reminder System, Call Center Management, Call Logging, Call Monitoring, Call Recording,
Call Routing, Call Scripting, Callback Scheduling, Campaign Management, Collaboration Tools, PC Phone Integration, Contact Management, Document Storage, Email Management, File Transfer, Incoming Call Center, Internal Chat Integration, IVR/Speech Recognition Knowledge Management, Customer Production,
Customer Competency, Handheld Dial, Mobile Access, Multiple Scripts, Outgoing Call Center, Performance Criteria, Phone in Phone Key, Predictive Dial, Lead Dial, Quality Management, Queue Management, Real-time Chat, Recording, Reporting/Analysis, Segmentation, Social Media Integration, Poll/Poll management, polls and feedback, task management, telemarketing, text-to-speech, speech customization, voicemail and workflow management.