mediaSuite solutions are mapped workflows that we designed precisely to meet the needs of the media industry. They are reflected in the user interface and enable the user to quickly find his way around and only call up the relevant work steps. The integration of the most critical workflows in media companies is drawn under the surface of a CRM system, offering efficient customer management and unique in its form.
With mediaSuite, discover our unique workflow technology precisely engineered to meet the needs of the media industry. This software is web-based SaaS and can run in the cloud, but can also be installed and run on PCs running the Windows operating system. Software support is done by calling support department employees, software help department, chatting with support department employees, FAQs, asking questions in the e-mail exchange forum with software support department.
MediaSuite users are trained to work through face-to-face and online training services. The user can also learn more about working with the software by reading the educational documents that come with the software and by participating in educational webinars and watching educational videos. Software features include: calendar and reminder system, document storage, email marketing, customer qualification, marketing automation, mobile access, quotes and estimates, and task management.
With mediaSuite, more modules of the new sales workflow method are available, which directly supports you in customer management in practice. In Action Control you not only plan (configure) your customer journey, i.e. the journey you want to take with your customers in a marketing campaign, you can do this in detail with a wide range of stops and parts of the journey (journey). steps) including merging several bulk senders. Expect more building blocks with each new release in 2022.
The industry-specific MediaSuite customer management system gives you the ability to accurately map your business models through your extensions. With this modular structure you only buy the functions you really need.