4 ways AI can improve your lead scoring process
The goal of any company is to acquire as many customers as possible, and an integral part of acquisition is lead management, the multi-step process [...]
4 Ways AI Can Optimize CRM Feedback Management
Customer experience is increasingly one of the hottest topics in e-commerce, and for good reason. Modern shoppers place great value on the [...]
5 ways CRM software can contribute to churn management
Customer churn has always been a major concern for most modern e-commerce brands. The financial implications of losing customers [...]
6 reasons to implement mobile CRM
When analyzing global internet traffic, there is a clear pattern formation. In 2009, mobile internet traffic still accounted for 0.7%. Fast forward to the second [...]
5 ways AI improves a CRM system
There can be no doubt about the importance of Customer Relationship Management (CRM) software for modern businesses. CRM is perhaps the most important business software because it [...]
Buy or build a CRM system: 5 factors to help you decide
In 2022, e-commerce will be more customer-centric than ever. As a result, companies are finding new ways to adapt to increasing demands. [...]
Total overview CRM software provides basis for efficient selection process
This week CRM.solutions went live. It has been a long time in the making but the experienced CRM Community members have brought the complete international range of Customer Relationship [...]