5 benefits of AI powered analytics for CRM software
Customer Relationship Management (CRM) software is now an integral part of how companies establish and maintain lasting relationships with their customers. It helps [...]
4 ways AI can improve your lead scoring process
The goal of any company is to acquire as many customers as possible, and an integral part of acquisition is lead management, the multi-step process [...]
4 Ways AI Can Optimize CRM Feedback Management
Customer experience is increasingly one of the hottest topics in e-commerce, and for good reason. Modern shoppers place great value on the [...]
7 key call center metrics to measure with your CRM
Creating a balanced relationship between business and customer is essential to business growth, and effective communication is critical to achieving this [...]
5 ways CRM software can contribute to churn management
Customer churn has always been a major concern for most modern e-commerce brands. The financial implications of losing customers [...]
5 reasons to integrate CRM with Email marketing
In today's world there is an influx of customer data and Customer Relationship Management (CRM) software has become an indispensable tool for business owners. [...]
6 reasons to implement mobile CRM
When analyzing global internet traffic, there is a clear pattern formation. In 2009, mobile internet traffic still accounted for 0.7%. Fast forward to the second [...]
7 Ways to Improve CRM End-User Adoption
According to Gartner, CRM will become the top enterprise software in the coming months. The research predicts that investments in CRM will soon account for the majority of spending [...]
7 best steps for a successful implementation of Social CRM
Undoubtedly, social media is now a very important part of the human experience. Currently, the number of social media users worldwide is estimated at [...]
4 ways how a CRM solution contributes to a successful omnichannel marketing strategy
The current e-commerce climate requires consistent brand voice and representation to be maintained across marketing channels. Most companies push their products and services through [...]