Selcomm is a solution for the communications industry. This program comes as a cloud service suitable for your business. The most prominent features of this program include scalability and flexibility, ready interface and integration. In terms of scalability, this program helps organizations that want complex and dynamic billing and a high volume of transactions. The out-of-the-box interface allows managers to manage communications and have an integrated business partner system across all wholesale providers, payment gateways and banks. The integration function also refers to the sales communication service, customer service, billing, network integration, data collection and management, delivery and integration, and the like.
The Selcomm billing features provided to you in this app include review feature, billing features including multiple invoice brands in one system, co-grafh billing features, invoice production features, discount features, billing management Rate features - payment processing payments, accounts receivable. CRM features include service management, account management, customer management, ticket management, workflow management, self-service, report management. Network integration features in this program include network module, network management, device management, delivery, data acquisition. Sales order features and tools are sales management, sales processing, order processing.
The Selcomm app is based in Australia. It should be noted that it does not offer the free version and the free trial. In general, the modules of this program are divided into four categories: auction and ordering, network and delivery, customer service itself, billing services. Auction and Ordering lets you manage multiple sales channels across multiple sources and workflows, automate advanced customer service and more. Network and supply module allows you to manage network or carrier data for each service, customer service also allows you to provide consistent service in a consistent way. In this program you will have access to all accounts, services and transaction data that you will have. The billing service module can also be used for multiple channels, subscriptions, complex ratings, package discounts, billing, accounts receivable rate and full processing fees, automatic payment.