What is Qontak?
Mekari Qontak is a leading omnichannel Enterprise CRM technology provider that uses scalable API technology. Built on a SaaS model, Quntak enables businesses to grow their sales, customer service and operations faster. Our solutions enable businesses with WhatsApp and Instagram, social media, e-commerce, voice calls, KPIs and offline activities in an integrated SaaS CRM technology.
Best for business owners, C-Suites, managers, officers or clerks.
This software is based on SaaS web and can run on the cloud, but does not have a version that can be installed on personal computers and mobile phones.
Software features include: customer production, customer competency, marketing automation, social media segmentation, and integration.
Simplify customer management and team activities.
Simple 360-degree database view: Get full details about customers, conversations, status of offers and company touchpoints.
Monitor field team activity in real time: For more effective monitoring, tracking and viewing field team performance with live GPS tracking.
Set up database access hierarchy: Categorize database access for each team by role to manage and protect your customer data.
Accelerate sales and customer service: Mekari Qantak is equipped with several end-to-end features that you can access in real time to increase the growth of your business.
Manage your customers whether they use messaging, phone or social media or channels such as WhatsApp, Facebook Messenger, Line, Telegram, Email and more on one integrated platform.