OSD AnyCRM is a customer relationship management platform that even allows businesses to engage with potential customers and manage their campaigns. This app is implemented and supported in Colombia. It should be noted that it does not offer a free trial and a free version. One of the applications of this program is that managers can create personal customer surveys and product surveys and do the same on their mobile phone, which of course helps them to analyze the consumer markets with ease. . The benefits of using trade management tools are as follows: greater control over business and employee activities in real time, collecting data from stores quickly and accurately, knowing the effectiveness of the market strategy, being aware of competitors. Features of this program are as follows: Marketing Activities Management 《Including Pricing, Inventory, Products Offered, Returns》, Campaign Related Visit Photos, Competition Related Products, Visit Paths for Automation and Organization Charts, Create Personal Surveys, Company Cheats for Private and Verifiable Instant Messaging by Collection Manager, customer information management, reports and statistics of routes visited, periodic product analysis, price comparison》, role management and permissions. CRM customer management tool gives you a complete overview of your business activities. Sales Force Automation Tool provides features such as invoice recording, invoice printing from mobile phone to Bluetooth printer, geolocation, maintenance, viewing seller orders at all times, inventory management, reports and management indicators. Benefits of using this tool include shortening order registration and delivery time, saving equipment purchase costs, saving on stationery usage, increased security, coverage of your dealer network, timely access to information, high portability and implementation, absolute accuracy -develops new features In less time has the best support and maintenance services.