The Dynamics 365 platform is a comprehensive software with a wide range of features and is one of the best platforms in customer relationship management. This linear platform includes integrated and consistent business management solutions that help your team make key business decisions. These solutions make financial processes, customer relationships and supply chains automatic and simple that can help you succeed and develop your business. Dynamics 365 is a cloud-based commercial applications platform that combines components of customer relationship management and business resource planning with productivity applications and artificial intelligence tools. This software simplifies the sales and tracking process. The software also offers a collection of compatible and integrated business management solutions tailored to your business, helping team members make important business decisions with greater confidence. This application is developed by Microsoft for Enterprise Resource Planning. Since Microsoft Dynamics works like regular Microsoft software, the risk of implementing a new solution is reduced. This software automatically and easily handles financial processing, customer monitoring and supply chain processes and easily leads to business success. With the help of this software, the company can have a better view of their future actions to grow the business and enter new global markets.