CSOne is cloud-based Field Service Management (FSM) software that manages repair requests, regular inspections and preventive maintenance. It also integrates sales management functions (ERP) into one software. With no-code configurable parameters, this software is very quick to deploy and flexible to adapt to meet your business needs.
With CSOne you will experience a significant improvement in the efficiency and quality of your field service and increase the service revenues. This software is suitable for field service for industrial machinery, medical equipment, boiler/chiller/compressor, air conditioning, food processors, shop and facility maintenance, fleet maintenance, etc. This software is based on SaaS web and can be run in the cloud but has no version that can be installed on PCs and mobile phones.
CSOne support is done by calling support staff, software support staff, chatting with support staff, and exchanging email with software support. The training of working with this software is provided to the users through online training services. This software has a free trial version that the user can use to test the software and, if satisfied, buy the full version.
CSOne features include: Billing, Contact Database, Contract and License Management, CRM, Customer Database, Shipment Management, Electronic Signature, Inventory Management, Job Management, Maintenance Scheduling, Mobile Access, Field Collection Payment, Quotes and Estimates, Scheduling, Service History and Work Order Management.
CSOne manages field service, regular inspection, preventive maintenance in one software, as well as sales/procurement management and service parts management.
You can use it anywhere, anytime and it makes sharing information much smoother. With no-code configurable parameters, this software is very quick to deploy and flexible to adapt to meet your business needs.
CSOne preinstalls business functions and data structures commonly used by maintenance service providers. If customization is required to customize this software for your business, it is limited to multi-field plugins. Our professional services will work with you to map out a grand plan of your CSOne implementation, analyze the differences, build prototypes for evaluation, and integrate seamlessly with existing applications and data.