What is a symphony?
Symphony is a comprehensive customer relationship management-based billing solution that enables business innovation through a centralized system. From quotes and settlements to ticketing and billing, Symphony has everything you need to provide the best service to your customers. Available both on-premises and in the cloud, Symphony offers strong order and inventory management systems, advanced management tools and workflow management. It even offers comprehensive reports and a dedicated and integrated customer and partner portal.
Suitable for any communication service provider or operator, vendors, agents of any size looking for an integrated platform. This software covers the entire customer lifecycle.
This software is web-based and has the ability to work on the cloud space. It can also be installed on personal computers with Windows operating system.
Software support is done through the FAQ section, the design of questions on the forum.
Education of this software for users is done through face-to-face and online education services. The user can also learn more about how to work with the software by reading the educational documents with the software.
Software features include: Billing Portal, Contact Database, Emergency Billing, Customizable Invoices, Document Storage,
Daning Management, Email Marketing, Hourly Billing, Customer Production, Customer Management, Customer Competency, Marketing Automation, Mobile Access, Mobile Payments, Multi-Currency, Online Invoicing, Online Payments, Payment Process, Project Invoices, Quotes/Estimates, Duplicate Billing/Subscription, Reporting/Analysis , sales pipeline management, task management,
Tax calculation and domain management.