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  • WHAT IS A CRM SYSTEM
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  • Cloud based CRM

    5 Benefits of Cloud-Based CRM for Small Businesses

5 Benefits of Cloud-Based CRM for Small Businesses

In the rapidly digitalizing business world, small businesses face unique challenges that require efficient, scalable solutions. One of those solutions that quickly [...]

5 Benefits of Cloud-Based CRM for Small BusinessesAA2023-09-27T14:03:24+02:00
  • video support

    6 use cases for face-to-face video support in CRM

6 use cases for face-to-face video support in CRM

In today's digital age, customer relationship management (CRM) is becoming increasingly important for companies that want to build and maintain strong, lasting relationships with their customers. [...]

6 use cases for face-to-face video support in CRMAA2023-09-12T14:48:44+02:00
  • CRM software

    5 Ways CRM Software Helps Your Business Save Costs

5 Ways CRM Software Helps Your Business Save Costs

Successful business operations require smart planning, strategic decision making and effective tools to efficiently manage resources. A specific area where companies are increasingly [...]

5 Ways CRM Software Helps Your Business Save CostsAA2023-08-04T14:07:48+02:00
  • self service CRM

    6 benefits of self-service CRM for customers to streamline operations

6 benefits of self-service CRM for customers to streamline operations

Efficiency is the lifeblood of any successful business. Streamlining operations and maximizing productivity are critical for organizations [...]

6 benefits of self-service CRM for customers to streamline operationsAA2023-07-14T13:25:52+02:00
  • AI-driven sentiment analysis

    4 ways AI-powered sentiment analysis can improve the customer experience

4 ways AI-powered sentiment analysis can improve the customer experience

With the wealth of alternatives available to modern customers, customer experience has now become a key business differentiator. Not only will 86% from [...]

4 ways AI-powered sentiment analysis can improve the customer experienceAA2023-06-19T16:49:35+02:00
  • AI powered analytics

    5 benefits of AI powered analytics for CRM software

5 benefits of AI powered analytics for CRM software

Customer Relationship Management (CRM) software is now an integral part of how companies establish and maintain lasting relationships with their customers. It helps [...]

5 benefits of AI powered analytics for CRM softwareAA2023-05-22T15:29:35+02:00
  • lead scoring

    4 ways AI can improve your lead scoring process

4 ways AI can improve your lead scoring process

The goal of any company is to acquire as many customers as possible, and an integral part of acquisition is lead management, the multi-step process [...]

4 ways AI can improve your lead scoring processAA2023-05-18T17:58:06+02:00
  • feedback management

    4 Ways AI Can Optimize CRM Feedback Management

4 Ways AI Can Optimize CRM Feedback Management

Customer experience is increasingly one of the hottest topics in e-commerce, and for good reason. Modern shoppers place great value on the [...]

4 Ways AI Can Optimize CRM Feedback ManagementAA2023-03-03T15:45:34+01:00
  • call center metrics

    7 key call center metrics to measure with your CRM

7 key call center metrics to measure with your CRM

Creating a balanced relationship between business and customer is essential to business growth, and effective communication is critical to achieving this [...]

7 key call center metrics to measure with your CRMAA2023-02-07T14:14:28+01:00
  • churn management

    5 ways CRM software can contribute to churn management

5 ways CRM software can contribute to churn management

Customer churn has always been a major concern for most modern e-commerce brands. The financial implications of losing customers [...]

5 ways CRM software can contribute to churn managementAA2023-01-07T18:03:46+01:00
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