5 Benefits of Cloud-Based CRM for Small Businesses
In the rapidly digitalizing business world, small businesses face unique challenges that require efficient, scalable solutions. One of those solutions that quickly [...]
6 use cases for face-to-face video support in CRM
In today's digital age, customer relationship management (CRM) is becoming increasingly important for companies that want to build and maintain strong, lasting relationships with their customers. [...]
5 Ways CRM Software Helps Your Business Save Costs
Successful business operations require smart planning, strategic decision making and effective tools to efficiently manage resources. A specific area where companies are increasingly [...]
6 benefits of self-service CRM for customers to streamline operations
Efficiency is the lifeblood of any successful business. Streamlining operations and maximizing productivity are critical for organizations [...]
4 ways AI-powered sentiment analysis can improve the customer experience
With the wealth of alternatives available to modern customers, customer experience has now become a key business differentiator. Not only will 86% from [...]
5 benefits of AI powered analytics for CRM software
Customer Relationship Management (CRM) software is now an integral part of how companies establish and maintain lasting relationships with their customers. It helps [...]
4 ways AI can improve your lead scoring process
The goal of any company is to acquire as many customers as possible, and an integral part of acquisition is lead management, the multi-step process [...]
4 Ways AI Can Optimize CRM Feedback Management
Customer experience is increasingly one of the hottest topics in e-commerce, and for good reason. Modern shoppers place great value on the [...]
7 key call center metrics to measure with your CRM
Creating a balanced relationship between business and customer is essential to business growth, and effective communication is critical to achieving this [...]
5 ways CRM software can contribute to churn management
Customer churn has always been a major concern for most modern e-commerce brands. The financial implications of losing customers [...]