4 AI Strategies for Increasing Customer Engagement with Social CRM
Introduction: The role of AI in social CRM Today's digital economy is driven by customer engagement and the relationships companies build with their customers. While building these relationships is essential, managing them is equally important. This is where Social Customer Relationship Management (CRM) comes into play. Social CRM extends [...]
5 benefits of AI powered analytics for CRM software
Customer Relationship Management (CRM) software is now an integral part of how companies establish and maintain lasting relationships with their customers. It helps companies streamline sales and marketing and provide rich experiences for their customers. However, many business processes are increasingly dependent on high volumes, and CRM software certainly does not constitute a [...]
4 Ways AI Can Optimize CRM Feedback Management
Customer experience is increasingly one of the most discussed topics in e-commerce, and for good reason. Modern shoppers value the quality of the experience they get from interacting with companies through their touch points. It drives their purchasing decisions and their willingness to refer friends and family to brands. As a result [...]
5 ways AI improves a CRM system
There can be no doubt about the importance of Customer Relationship Management (CRM) software for modern businesses. CRM is perhaps the most important business software because it offers companies a way to manage and optimise customer interactions in remarkable ways. Sales and marketing can use it to leverage their power to drive up sales. Similarly, [...]
