ContactWise CRM is an application that provides a modern way to build your contact center. By using this program, you can enable your business to provide excellent sales and customer service. The app also integrates with your favorite apps. Features include: easy to build and customize (so you can easily create, modify, or extend interactions), deploy in days or weeks (meaning you can build and deploy fast and reliable networks to suit your business (zero maintenance (zero maintenance) (zero maintenance) maintenance, create a smart drag and drop workflow) This program is available to you in four levels: Free, Basic, Standard, Enterprise. Features in all four The version is the same and different only to the extent of access and extent of The scope of some functions of ContactWise CRM include information capture, creation of region-specific working hours, tour designer support, automatic explanation of smart and efficient ceiling, priority for each customer, intelligent call routing. calling, connecting the telephone system and daily tools, vacation routing, vacation routing, vacation routing, vacation routing, call and forward to mobile devices, reduce missed call rates, tag after every call, get notifications.Incoming calls sent to your page, z Share with teammates, record interaction results, improve call quality or live conversations. Other features of this program include phone system (number porting - international numbers - unwanted phone numbers - working hours), intelligent routing (tour scheduler - automatic call interpretation - preferred agent - interactive voice response - skill-based routing - vacation routing rules) pointed out. ContactWise CRM also has productivity features (desktop notifications - phone output - work after a call - loudspeakers) and call center functions (hot transfer - call monitoring - in-call download - Whisper Call - correction codes).