4 AI Strategies for Increasing Customer Engagement with Social CRM
Introduction: The role of AI in social CRM Today's digital economy is driven by customer engagement and the relationships that companies have with their customers [...]
Top 7 CRM trends that will define 2024
As we move further into the digital age, the way we manage customer relationships is constantly evolving. Customer Relationship Management (CRM) systems are an essential [...]
5 Ways to Integrate Social Media Insights and AI into CRM for Loyalty Program Success
In today's digital age, harnessing the power of social media insights and artificial intelligence (AI) has become a crucial part [...]
7 best steps for a successful implementation of Social CRM
Undoubtedly, social media is now a very important part of the human experience. Currently, the number of social media users worldwide is estimated at [...]