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  • WHAT IS A CRM SYSTEM
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  • feedback management

    4 Ways AI Can Optimize CRM Feedback Management

4 Ways AI Can Optimize CRM Feedback Management

Customer experience is increasingly one of the hottest topics in e-commerce, and for good reason. Modern shoppers place great value on the [...]

4 Ways AI Can Optimize CRM Feedback ManagementAA2023-03-03T15:45:34+01:00
  • call center metrics

    7 key call center metrics to measure with your CRM

7 key call center metrics to measure with your CRM

Creating a balanced relationship between business and customer is essential to business growth, and effective communication is critical to achieving this [...]

7 key call center metrics to measure with your CRMAA2023-02-07T14:14:28+01:00
  • churn management

    5 ways CRM software can contribute to churn management

5 ways CRM software can contribute to churn management

Customer churn has always been a major concern for most modern e-commerce brands. The financial implications of losing customers [...]

5 ways CRM software can contribute to churn managementAA2023-01-07T18:03:46+01:00
  • CRM email marketing

    5 reasons to integrate CRM with Email marketing

5 reasons to integrate CRM with Email marketing

In today's world there is an influx of customer data and Customer Relationship Management (CRM) software has become an indispensable tool for business owners. [...]

5 reasons to integrate CRM with Email marketingAA2022-12-05T15:30:05+01:00
  • Social CRM

    7 best steps for a successful implementation of Social CRM

7 best steps for a successful implementation of Social CRM

Undoubtedly, social media is now a very important part of the human experience. Currently, the number of social media users worldwide is estimated at [...]

7 best steps for a successful implementation of Social CRMAA2022-10-03T16:27:49+02:00
  • omnichannel marketing strategy

    4 ways how a CRM solution contributes to a successful omnichannel marketing strategy

4 ways how a CRM solution contributes to a successful omnichannel marketing strategy

The current e-commerce climate requires consistent brand voice and representation to be maintained across marketing channels. Most companies push their products and services through [...]

4 ways how a CRM solution contributes to a successful omnichannel marketing strategyAA2022-08-11T14:46:10+02:00
  • AI-POWERED CRM: 5 AMAZING BENEFITS

    5 ways AI improves a CRM system

5 ways AI improves a CRM system

There can be no doubt about the importance of Customer Relationship Management (CRM) software for modern businesses. CRM is perhaps the most important business software because it [...]

5 ways AI improves a CRM systemAA2022-07-14T13:45:37+02:00
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