House-on-the-Hill is a powerful, flexible and cost-effective agency software that enables excellent service management and customer support in multiple business areas. Features include: Self-Service Portal, Automation, Worklfow Designer, Full Email Integration, Reports and KPIs, Mobile Ready, Drag & Drop, Network and Discovery Tools, Software License Manager, ITIL, CMDB, Knowledge Base, Management SLA, CRM and more!
Suitable for public and private organizations of all sizes, worldwide.
The House-on-the-Hill software is web-based and can work on the cloud. It can also be installed on mobile phones with Android operating system, iPad tablets and iPhone mobile phones, personal computers with Windows operating system.
Software support is provided by chatting with support staff.

Education of the House-on-the-Hill software for users is done through face-to-face and online education services. The user can also learn more about how to work with the software by studying the educational documents together with the software and participating in educational webinars.
This software has a free trial version that the user can use to test with the software and, if satisfied, purchase the full version.
Software features include: Alerts/Reset, Auto-Routing, Call Center Management, Customizable Branding, Document Storage,
Email management, IT Asset Management, Knowledge Base Management, multi-channel communication, network monitoring, problem management, real-time chat, self-service portal, service level contract management (SLA) and ticket management.