Contact Pro Ready is a marketing platform that helps various businesses and keeps track of customers throughout the marketing campaign process. It also provides job retention tools and help with nazales. In addition, you can create original files for each client. In this program, you can advertise the campaign through social media. This program is a management platform and mainly targets outbound call centers so it can be used by any business. The version that this program offers is desktop and can be installed on Windows. This app is based in Italy and also offers a free trial. Prices are determined based on each feature. Features and tools that this program offers are CRM analytics, e-commerce and customer interaction, email marketing, marketing management, loyalty theme, sales force and customer service, social marketing, telemarketing. The benefits of using telemarketing tools include building loyalty for existing customers and reaching potential customers, greater efficiency and effectiveness of telemarketing campaigns, and a 60% increase in calls compared to handheld systems. In the field of email marketing, benefits such as integrated management of the entire email process, increased amortization, privacy management, and current customer loyalty are inexpensive tools for conducting market research. With social marketing tools, you have features such as brand reputation monitoring, customer satisfaction monitoring, prospect search, approval and support of brand trust and loyalty, a new channel of integrated interaction with customers and prospects. Sales Force Management Tools You will see benefits such as managing the sales force, maximizing every sales opportunity, the value of every sale in the sales pipeline, working with other actors in formulating a business offer, analyzing information from ongoing negotiations and it has failed negotiations. The customer service tool provides support to all users of the company's platform in the management of the following: event management, problem management, configuration management, change management, diffusion management, service level management, availability management, capacity management, management financing, security management, IT services continuity management