Bitrix24 is customer relationship management software designed to manage interactions with customers and team members. This software can be used in the cloud and in addition to the Windows and Linux versions, it is also published on Android and iOS. This software has tools such as account management, dashboard activities, contacts, collaboration, sales process automation, recruiting, group chats and shared calendar. Having these facilities separately is stressful and wastes a lot of time, but Bitrix24 having all these facilities in one place can help businesses focus more. In addition, with the help of this software, the workload can be distributed among each team member, which increases productivity. This software is completely free for teams of up to 12 people and can be provided to an unlimited number of business users for only $ 199 per month. This software is suitable for businesses and small businesses. The developers of this platform also find it useful for teams that need to collaborate remotely. Bitrix24 is web-based SaaS and can run in the cloud, it can also be installed and run on PCs with Mac OS, mobile phones with Android OS, iPad tablets and iPhone mobile phones, PCs with OS system is Windows. Software support is provided twenty-four hours a day, seven days a week through the help section of the software, chat with the support staff, FAQ section, and ask questions in the email exchange forum with the Bitrix24 Support Department. This software is taught to users by studying the educational documents that come with the software and by participating in educational webinars and watching educational videos.